Losing your Jamaican passport can be stressful, especially if you have travel plans or need it for ID. But don’t panic — reporting it properly is the first step to getting a replacement. This 2025 guide breaks down exactly what to do if your passport is lost or stolen in Jamaica.
Step 1: Report the Loss to the Police
You must make an official report at the nearest police station. This is a key part of the process and required by PICA (Passport, Immigration & Citizenship Agency).
- Go to the police station in the area where the passport was lost
- Provide a clear statement of when and where you lost it
- Collect the official police report — this is required for your replacement application
Step 2: Notify PICA Immediately
After getting the police report, you must notify PICA (Passport, Immigration and Citizenship Agency).
How to contact PICA:
- Website: www.pica.gov.jm
- Phone: (876) 754-7422
- Head Office: 25C Constant Spring Road, Kingston 10
You can also visit a regional office or mobile unit if you’re outside Kingston.
Step 3: Complete the Lost Passport Form
You will need to fill out the Lost or Stolen Passport Notification Form. This can be done online or collected at any PICA office.
Information required:
- Your full name and TRN
- Passport number (if available)
- Date and location it was lost
- Copy of the police report
- Valid ID (if your passport was your only ID, bring supporting documents like birth certificate)
Step 4: Apply for a Replacement Passport
Once reported, you can apply for a new passport.
Required documents:
- Completed Adult or Child Passport Application Form
- Police report
- Birth certificate or old passport copy (if available)
- Valid ID or supporting documents
- Two certified passport-sized photos
Replacement Fees (2025):
- Adult Passport: JMD $11,500
- Child Passport: JMD $6,000
Express service and courier delivery options are also available at extra cost.
Step 5: Wait for Processing
Processing time depends on whether you apply for regular or express service:
- Regular: 7–10 working days
- Express: 3–5 working days
Tips to Avoid Future Loss
- Always keep your passport in a secure, dry place
- When traveling, use a travel pouch or document holder
- Take a photo or scan of your passport data page
Can You Travel Without a Passport?
No. You cannot leave or enter Jamaica without a valid passport. Once you report it lost, the old passport becomes invalid and cannot be used — even if you find it later.
