Whether you’re applying for a job, visa, school, or professional license, a police record is one of the most commonly requested documents in Jamaica. It shows whether you have any criminal convictions and is issued by the Criminal Records Office (CRO) of the Jamaica Constabulary Force (JCF).
This guide breaks down exactly how to get a police record in Jamaica in 2025 — including documents needed, online appointment booking, fees, and collection times.
🔎 What Is a Police Record?
A police record (also called a police certificate or background check) is an official statement showing whether a person has any criminal convictions in Jamaica. It’s commonly required for:
- Work permits (local or overseas)
- Visa applications
- Employment in sensitive roles
- Adoption, licensing, or immigration matters
✅ Who Can Apply?
Anyone who has lived in Jamaica or is a Jamaican citizen can apply. This includes:
- First-time applicants
- Returning residents
- Foreign nationals who lived in Jamaica
📄 Required Documents
You’ll need to present the following:
- Valid ID – passport, national ID, or driver’s license
- TRN – Tax Registration Number
- Two passport-sized photographs (not older than 6 months)
- Proof of address – utility bill or letter from a JP
Foreign nationals must also submit a copy of their passport biodata page and immigration status while in Jamaica.
💻 How to Book an Appointment (2025)
Appointments are required and must be booked online through the JCF’s CRO portal:
- Visit cro.jcf.gov.jm
- Select “Book Appointment”
- Choose a service category (e.g., employment, visa, etc.)
- Select a location and available date
- Enter your personal details and upload ID
After booking, you’ll receive a confirmation email or SMS with your appointment details.
📍 Where to Apply
There are several Criminal Records Offices across Jamaica. The main locations include:
- Downtown Kingston – 56 Duke Street
- Montego Bay – Freeport Police Station
- Mandeville – Area 3 Headquarters
Only the person applying should attend the appointment (unless applying on behalf of a minor or incapacitated person).
💰 Fees for a Police Record (2025)
- Regular service (21 working days): JMD $3,000
- Express service (5 working days): JMD $6,000
- Next-day service: JMD $8,000 (limited slots)
Payment is made at the Tax Office using a special voucher form (CRO payment voucher), which must be brought to your appointment.
📬 How to Collect Your Police Record
Return to the CRO location on your scheduled collection date with your ID and payment receipt. If you miss the date, records are held for a short period — contact the CRO before it’s discarded or archived.
🗓️ How Early Should You Apply?
If you’re applying for a visa, job, or work permit, it’s smart to apply for your police record at least 4–6 weeks in advance. Even though express services exist, slots can fill quickly, especially during summer and December holidays.
For students applying abroad, embassies often require the document to be issued within a recent window (e.g., within 3 months). Applying early ensures you don’t miss deadlines or pay rush fees.
🧾 Can You Reuse a Police Record?
That depends on who’s requesting it. While some employers or schools accept a police record that’s a few months old, embassies and immigration offices typically want a record issued within 6 weeks of your application date. Always check the requirements of the institution before submitting.
🌍 Can You Apply from Overseas?
Yes. If you now live abroad, you can apply through the Jamaican embassy or consulate. Alternatively, appoint a trusted person in Jamaica using a notarized letter and send scanned copies of your documents.
The person can apply and collect the certificate on your behalf, but your letter must clearly authorize them to act for you.
📞 Contact Info
Criminal Records Office – Jamaica Constabulary Force
Website: cro.jcf.gov.jm
Phone: 876-922-3221
Email: policerecord@jcf.gov.jm
📌 Common Mistakes to Avoid
- Missing appointment dates — rebooking can take weeks
- Using outdated passport photos
- Forgetting the payment voucher on the day of the visit
✅ Final Thoughts
Getting a police record in Jamaica is more straightforward than ever — but timing and preparation are key. Book early, bring your documents, and be clear about the purpose of your request. Whether you’re applying for a job, visa, or travel clearance, a clean and verified police record gives you the credibility to move forward.
