How to Transfer Your JPS Light Bill to New Name in Jamaica (2025 Guide)

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How to transfer your JPS light bill in Jamaica in 2025 with icons of light bulb, JPS form, TRN card, and HowToJA.com branding

Whether you’ve just moved into a new house or are managing the estate of a loved one, transferring the Jamaica Public Service (JPS) electricity account to your name is a critical step. This helps avoid billing disputes and ensures smooth service going forward. In this updated 2025 guide, we walk you through the process in simple, practical steps.

📋 Who Can Request a JPS Account Transfer?

The JPS account must always reflect the current responsible party. You can apply to have the bill placed in your name if you are:

  • A new homeowner
  • A tenant with a valid lease
  • The surviving spouse or legal heir of the account holder
  • A property manager or caretaker (with written authorization)

✅ Required Documents for Name Change

Before visiting the JPS office, gather these documents:

  • A government-issued ID (National ID, passport, or driver’s license)
  • Your TRN (Taxpayer Registration Number)
  • Proof of residence (property title, lease agreement, or rent receipt)
  • Letter of consent from the current account holder, if applicable
  • Completed JPS Name Transfer Form (available at JPS offices)

🧾 What If the Current Holder is Deceased?

If the account holder has passed away, the next of kin or executor of the estate may apply to take over the account. You will need to provide a death certificate and proof of relationship or legal authority to act on behalf of the estate.

📍 Step-by-Step Process to Transfer the Bill

  1. Visit the nearest JPS Customer Service Office
  2. Request a Name Transfer Form and fill it out
  3. Submit the form with your supporting documents
  4. Pay the processing fee (typically around J$1,500–J$2,000)
  5. Wait 2 to 5 business days for the change to be processed

📞 Can You Transfer JPS Bill Online?

No, JPS currently does not allow full name transfers through its website or app. However, you can call their Customer Care team at 888-935-5577 to ask questions or confirm requirements.

💡 Tips Before You Apply

  • Ensure the current account has no outstanding balance
  • Bring copies and originals of all documents
  • Keep the receipt or reference number after submission

🔁 Can the Transfer Be Reversed?

Once the account is transferred, only the new account holder can request a reversal. If errors were made, you’ll need to visit JPS with corrected documentation and possibly repeat the process.

🔗 Related Guides

❓ Frequently Asked Questions (FAQs)

How long does it take to complete a JPS name transfer?

Typically, it takes 2–5 business days once all documents are correctly submitted.

Can I take over the account if the current holder is unavailable?

You can, but only with a signed letter of consent or legal authority such as executor documents in the case of death.

Is there a fee to change the account holder?

Yes, JPS usually charges a small administrative fee between J$1,500–J$2,000. This may vary by location.

What if I’m renting and the landlord refuses to transfer the bill?

Landlords typically can’t stop a transfer if you provide a valid lease and proof of residence. JPS may require written landlord authorization, depending on the situation.

Can I transfer the bill back into the previous person’s name?

Not without their written approval and presence. Each account transfer is treated as a formal process and requires full documentation.

📝 Final Thoughts

Transferring your JPS light bill to your name is a vital task that protects you as a resident and customer. Ensure your documentation is accurate, follow up if needed, and enjoy peace of mind knowing your account is secure and up to date.

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